Privacy Policy
Last updated: Monday 4 May 2026
Elim LTD is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, store and protect your data when you visit our website or contact us.
Who we are
Elim LTD is a London-based care provider supporting adults and older people with person-centred care, dignity and independence at the heart of our service.
If you have any questions about this privacy policy, you can contact us using the details at the end of this page.
Information we collect
We may collect the following information when you use our website or contact us:
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Your name.
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Your phone number.
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Your email address.
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Any information you include in a contact form or message.
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Technical information such as your IP address, browser type and pages visited, if our website analytics tools collect this.
How we use your information
We use your information to:
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Respond to your enquiries.
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Provide information about our care services.
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Communicate with families, professionals and service users where appropriate.
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Improve our website and services.
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Meet legal, regulatory or safeguarding obligations where necessary.
Legal basis for processing
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We only process personal data where we have a lawful reason to do so, such as:
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Your consent.
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Our legitimate interests in responding to enquiries and improving our services.
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Compliance with legal obligations.
Sharing your information
We do not sell your personal information.
We may share information only where necessary with trusted service providers who help us operate our website or manage our business, or where we are required to do so by law.
Where information is shared, we take reasonable steps to ensure it is handled securely and appropriately.
How we store your information
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure.
We keep your information only for as long as necessary for the purpose it was collected, or as required by law.
Your rights
Under data protection law, you may have the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of your information in certain circumstances.
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Object to or restrict certain types of processing.
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Withdraw consent where processing is based on consent.
Cookies
Our website may use cookies or similar technologies to help the site function properly and to understand how visitors use it.
You can control cookies through your browser settings. If you add analytics or marketing tools later, this section should be updated.
Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact us
If you would like to contact us about this policy or your data, please use:
Elim LTD
13 Avontar Court, Avontar Road
Phone: 07939 848114 / 07415 475605